Fácil
fácil

easy, simple, ready, effortless, painless

One of my favourite Spanish words, actually one of the few Spanish words I know. It is the one word that has stuck with me, from when I worked with colleagues from Puerto Rico several years ago...

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Bonnie
Customer experience by design and introducing...Shop Tonic

Welcome and nice to meet you, at least virtually.

The concept behind Shop Tonic has been running through my mind for quite some time and the time has come to turn the thoughts into action.

While you can visit our site, shoptonic.ca, to learn a bit more about what we do and how we can best support you to improve your customers’ experience and in turn, grow your business, I would like to take a few moments to expand on why now is the right time for businesses to step back and take a second look at customer experience.

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Bonnie